Signal combines insight, design and technology to transform Customer Experience Management.

The UK’s leading technology and services partner in our field, we help regulated and social brands provide exceptional customer experience through outbound communications.

Spearheaded by leading consultants in strategic CX insight, technology and design, all of our team are focused on the transformation of customer experience management.

OUR CAPABILITIES

Our advisory, implementation and managed services are set up to tackle legacy systems, accelerate digitisation and establish the foundation for dynamic customer engagement.

Needs Assessment

- Strategy development
- Technology choices
- Communication analysis
- Capabilities road mapping

Implementation and migration

- CX Strategy
- Behavioural planning and journey design
- Build and maintenance of outbound communications systems
- Template strategy design and migration

Managed services and hosting

- End-to-end managed communications services
- Hosting services on public and private clouds

OUR EXPERIENCE

Signal helps the UK’s leading regulated and social brands deliver better, omni-channel experiences for their customers.